How to Order Spares

To purchase parts from RRSL, you need to be a current member of our parent car club: THE RILEY REGISTER.

If you are resident outside the United Kingdom we require you to place your order via the website.

To place an order, you need to contact our Storeman, James Riley.

Online Shop

You can use the Search, Account, Shopping Cart and Checkout functions on this website to place an order. The site is secure, so any details you supply are quite safe.

When you complete the checkout process, the site will send an email to James, detailing your order and contact details. He will then contact you by telephone to confirm the order and inform you of the total cost — including shipping and taxation charges. If you’re happy with the total cost, you can supply him with payment details, should you wish to pay by card. (Debit Card payments are preferred, because of the higher cost of Credit Card transactions.)

We do not currently take online payments (eCommerce), because the transaction fees will increase our overheads and therefore the cost of parts.

Telephone

Call James on 07931 744139 or (44) 01386 751914. There is an answer service on both so if James is dealing with a customer when you call and you get the answer service just leave a message and James will call you back.

Probably the best method, because he can make you aware of the options available:

  1. So you can check you are ordering the correct parts for your vehicle; and
  2. confirm we have the required parts in stock.

 

eMail

Send an email to James Riley james.riley@rrsl.co.uk

 

Please mention “Riley” in the Subject or Title of your email, to prevent it being treated as spam.
PLEASE NOTE: Due to new mandatory regulations with our card processor, we can no longer accept card details by email. Please telephone with your card details.

Post

Please make cheques payable to “Riley Register Spares Ltd”, signed and dated, but leaving the amount blank.
Endorse the cheque with a maximum amount limit, i.e. “max limit £150″, allowing enough funds to cover the total cost including postage.
Enclose your cheque in an envelope, with a purchase order detailing:

  • your membership number
  • the address for delivery
  • a list of the parts you require

and send it to: James Riley, Polly Cottage, Harpley Road, Defford, Worcester, WR8 9BL